Privacy policy

Last updated: June 30, 2026

Kinetra is a brand operated by REDG LLC, a Delaware limited liability company ("we", "us"). This policy explains what personal information we collect on kinetras.com, how we use it, and the choices you have.

Information we collect

Order information: name, shipping address, billing address, email, phone number, and the products you buy.
Payment information: processed by Stripe. We never see or store your full card number.
Support communications: messages you send us via email or the contact form.
Site analytics: pages viewed, referral source, and device type, via Google Analytics 4.

How we use it

Process, ship, and support your orders.
Send order confirmations, shipping updates, and receipts.
Prevent fraud and comply with US tax and consumer law.
Improve the store and measure marketing performance.

We do not sell your personal information.

Who we share with

Service providers who help us run the store, including Stripe (payments), our shipping carriers, our email/support platform, and Google Analytics. Each is bound by their own privacy terms and receives only what they need to perform their service.

Cookies

We use cookies for shopping-cart state, checkout security, and Google Analytics measurement. You can disable cookies in your browser settings, but parts of checkout may stop working.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you by emailing privacy@kinetras.com. California residents have additional rights under the CCPA/CPRA; we honor verified requests within 45 days.

Contact

REDG LLC (d/b/a Kinetra), 16192 Coastal Highway, Lewes, DE 19958 — support@kinetras.com.